Returning Goods to Ivy House Clothing
In addition to the Distance Selling Regulations, you can return any item within 14 days of receipt for a refund of that item or to exchange it for a different size or colour.
For returns made outside the Distance Selling Regulations, we will refund the monetary value of the goods returned to us, at the price you purchased them.
Please note that in the interests of hygiene, items marked with a "+" next to the product name cannot be returned, unless they have remained in their original wrapping or are faulty.
In all cases, the items returned must be in their original condition. All goods will be inspected on return.
The goods are your responsibility until they reach our Warehouse.
We recommend you use a postal service that insures you for the value of the goods you are returning. Please send your returned goods to: Ivy House Clothing 39 High Street, Spennymoor, Co. Durham. DL16
We also accept cancelled orders under the Distance Selling Regulations